TEST

FAQ

How do I cancel or modify my order?
If you wish to cancel or amend your order please email customerservice@manitosilk.com, quoting your order number, as soon as possible. We will do our best to accommodate any changes requested however, once an order has been processed we cannot guarantee that it can be canceled or amended.
Why didn't I get an email about my order?
Our confirmation and notification letter is sent out automatically by our ordering system. If you didn’t receive the email, you may have entered your email incorrectly or it could have been sent to your spam folder. Contact MANITO customer service at customerservice@manitosilk.com immediately if you have not received your email. We will confirm your order on our site and send you another email with your order number and order status.
For wholesale, corporate & bulk orders
MANITO Online not only sells to consumers, but also to wholesalers or resellers. We officially launched the bulk order program to invite you to join us to make silk available for more. We are confident that MANITO will be a great choice to impress your guests with a luxurious experience, whether you want to improve your hospitality, airline service, etc.
What to look for when buying silk?
When you’re buying silk, you must pay attention to the type of silk, the type of weave, the weight of the fabric, and the workmanship. One hundred percent long-strand mulberry silk is the only way to go. It produces a longer, wider, more durable thread than wild silk. And if you’re buying the best silk, you’re going to want the best weave. Charmeuse silk and Crêpe de Chine are both nice because they are both silks in regard to the lightness, softness and comfortable feeling. You also need fabric with the right weight and this is measured in momme, and the sweet spot for bedding and sleepwear is 22. Deeper, richer and more durable than most, it still drapes beautifully and it breathes perfectly in warm weather. And finally, great silk needs great workmanship. It’s a very tough fabric to sew and when you see the shoddy workmanship behind so many online brands, you start to realize that with silk a cheap price means a cheap product. So when you’re buying silk products, make sure that you know what to look for so you can get the quality that you deserve.
The product I’m looking for is out of stock, will you be re-stocking it?
As some of our products are produced in limited quantities and may run out of stock, we constantly update the site with the latest product availability. Although we cannot always guarantee the availability of all products, our Customer care team would be happy to assist you if you are looking for a particular product and cannot find it on our site.